This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, submit a form, or communicate with us by phone or text message.
By using our website or providing your contact information, you agree to the practices described in this policy.
Information We Collect
We may collect the following information when you visit our website or request services:
- Name
- Phone number
- Email address
- Property address
- Service details related to garage door installation or repair
- Any information you voluntarily submit through forms, calls, or messages
How We Use Your Information
We use your information to:
- Respond to service requests and provide estimates
- Schedule garage door installation, repair, or maintenance services
- Communicate with you about your project, appointments, or inquiries
- Send service related text messages, calls, or emails
- Improve our services, website, and customer experience
We do not sell or rent your personal information to third parties.
Text Messaging and A2P Compliance
By submitting your phone number through our website, forms, or other communication channels, you consent to receive text messages and phone calls from us.
These messages may include:
- Appointment confirmations and reminders
- Project updates
- Service related notifications
- Follow ups related to your request
Message frequency may vary. Message and data rates may apply.
You can opt out of text messages at any time by replying STOP. You may also contact us directly to request removal from our messaging list.
We do not send marketing or promotional text messages without consent.
Phone Calls and Recording
We may contact you by phone regarding your service request. Calls may be recorded for quality assurance and training purposes.
How We Protect Your Information
We take reasonable steps to protect your personal information using industry standard security measures. While no method of transmission is 100 percent secure, we strive to protect your data from unauthorized access or misuse.
Sharing of Information
We may share your information only with trusted service providers who help us operate our business, such as scheduling tools, CRM systems, or communication platforms. These providers are required to keep your information confidential.
We may also disclose information if required by law.
Cookies and Website Tracking
Our website may use cookies or similar tracking technologies to improve functionality and analyze website traffic. You can adjust your browser settings to disable cookies if desired.
Your Rights
You may request to:
- Review the personal information we have about you
- Correct or update your information
- Request deletion of your information, subject to legal requirements
To make a request, contact us using the information below.
Contact Information
If you have questions about this Privacy Policy or how your information is used, please contact us:
Business Name: Garage Door Installation
Phone: 916-439-9700